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Client Relationship Executive

Client Relationship Executive

September 08, 2021

Client Relationship Executive

Location: South Parade, Leeds

Salary: £30,000 OTE £45,000 + Benefits


Join a Global Healthcare Solutions Partner

Our client is the UK’s largest healthcare solutions partner offering staffing, managed services and innovative delivery models to health and social care systems and the global life science industry. A business with scale, a strong financial profile, leading digital capabilities, and a vision to be the leading global healthcare solutions partner, we’ve got a great role for you!


This division consists of the service delivery of Nursing care within the Healthcare community and is consistently on hand to deliver a first-class service to NHS and private care organisations at extreme short notice. The service they deliver is fast, reliable, professional and most importantly, trusted.


Due to successful development they have achieved, we are now looking to expand the team and bring on board a new Client Relationship Executive to join based at the Leeds office. The Client Relationship Executive will be responsible for growing existing and long term clients, as well as reopening communications with lapsed business. 


The Role:

  • Identifying long term clients in conjunction with our Commercial Analysts and Business Unit Managers
  • Creating strategies for engagement to enable meaningful conversations about current and future supply
  • Building relationships across all relevant sections of the NHS and private sector including, but not limited to, procurement, staffing, finance, operations 
  • Set up regular account reviews and use these to enhance the current trading relationship and identify opportunities for growth
  • Log client engagements on CRM
  • Deal with any occurring service issues
  • Increasing service levels on any declining clients


The Candidate:

  • Previous experience working as a relationship officer or a track record of managing relationships – ideally with a focus on NHS, not necessarily staffing 
  • Excellent presentation skills
  • Excellent communication skills – verbal and written
  • Excellent influencing and negotiation skills


What You Will Be Offered:

When you join our client, you will work in a caring culture that prioritises your well-being, is passionate, ambitious and delivers with integrity. Constant and reliable, we care about every colleague having a fulfilling and positive experience as part of our team. From personal development to career pathways and opportunities, competitive benefits, and being part of a global business, we help every person be the best version of themselves. 


In exchange for your hard work, you will be offered a competitive salary, 25 days holiday which increases with years of service, company pension scheme, season travel ticket loan, holiday incentives abroad and awards for excellent performance alongside the opportunity to be part of a supportive and successful team.


If you wish to apply for this exciting opportunity, please send your CV to Isobel Riley at at Kendall Poole Consulting quoting the reference IMR/2526 and suitable candidates will be contacted within 3 weeks.